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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marylea DiRupo

October 31, 2025

5  out of  5
rating by Marylea DiRupo
"What a wonderful group of people that have made me feel like family. They go over and above for their members. The staff shows their compassion over and over again. I would recommend State Farm to anyone. Helpful whenever you need them. Talented in their knowledge of insurance."
We responded:
"Thank you so much for your kind words! We're truly honored to have made you feel like part of our family. Our team is dedicated to providing compassionate, knowledgeable service and going above and beyond for our members. Your recommendation means the world to us, and we're always here to help whenever you need. We appreciate your trust in State Farm!"
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Rick L

October 24, 2025

5  out of  5
rating by Rick L
"I have been with State Farm for over 40 years and this is by far the best agent I’ve had. Courtney was a pleasure to work with and spent a lot of time assisting me with my home and auto policies. She was very patient as we tried different coverages to come up with the best policies for me. Rachel actually called me this week to make sure that I had received all of my policies and to double check my contact information. She went above and beyond and this is why I think this agency is the best there is.I appreciate the time Everyone spent With me and would highly recommend Courtney and this State Farm office to everyone."
We responded:
"Thank you so much for your kind and detailed review! We’re truly honored to have had the opportunity to assist you with your home and auto policies. Courtney and Rachel will be thrilled to hear your kind words—they take great pride in providing patient, personalized service and going above and beyond for our clients. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come! If you ever have any questions or need assistance, please don’t hesitate to reach out."
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Erik Grubbs

October 17, 2025

5  out of  5
rating by Erik Grubbs
"After a snafu with corporate State Farm underwriting, the team at this agency jumped into action and made sure my policy was properly reinstated without gap and made a stressful situation very easy. Thanks team !"
We responded:
"Thank you so much for your kind words! We're glad we could step in and resolve the issue quickly for you. Our team is dedicated to making the auto insurance process as smooth and stress-free as possible, and it’s wonderful to hear we succeeded. Please don’t hesitate to reach out if you need anything else in the future!"
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Tuan Nguyen

October 15, 2025

5  out of  5
rating by Tuan Nguyen
"Rachel at Christi Spencer has done exceptional job. She was always there when I need help and especially delivered results."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Rachel provided exceptional service and was there for you whenever you needed assistance. Delivering great results is our top priority, and we're glad Rachel exceeded your expectations with your homeowners and vehicle insurance needs. We appreciate your trust in Christi Spencer State Farm and look forward to continuing to serve you in the future!"
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Michael Lilly

August 18, 2025

5  out of  5
rating by Michael Lilly
"Courtney and the Christi Spencer office are fabulous to work with and very quick and thorough. My wife and I will enjoy this new little floating toy. :-)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience working with Courtney and the Christi Spencer office. Enjoy your new boat—sounds like a lot of fun! If you ever need anything else, we're here to help. 😊"
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Crystal Roma

August 9, 2025

5  out of  5
rating by Crystal Roma
"I cannot thank Rachel and the entire team at Christi Spencer State Farm enough for their incredible help throughout our claim process after our home caught fire. From day one, they were compassionate, understanding, and genuinely cared about what we were going through. Rachel always answered our calls or got back to us immediately, making sure we were never left with unanswered questions. Their kindness, professionalism, and dedication made such a difficult time so much easier to navigate. We are truly grateful for their support and would highly recommend them to anyone in need of an insurance team that truly goes above and beyond."
We responded:
"Thank you so much for your heartfelt review! We are deeply touched by your kind words and are grateful to have been able to support you during such a challenging time. Rachel and the entire Christi Spencer State Farm team are committed to providing compassionate and dedicated service, and it means the world to us to know we made a difference for you. Please don’t hesitate to reach out if you ever need anything in the future—we’re here for you."
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Bill Hairston

July 24, 2025

3  out of  5
rating by Bill Hairston
"My policy was cancelled because I submitted a small claim too soon after a previous water damage claim. The claim was not large and with some counseling from my agent warning me of the risk, I would have elected to pay the expense myself. State Farm would have still had a customer and I would not have had to scramble to find new homeowner’s insurance while on vacation."
We responded:
"Bill, thank you for your feedback. I understand how frustrating this situation must have been, especially while away. Our goal is to help customers make informed choices, and we always aim to offer helpful guidance when we're contacted. Unfortunately, decisions regarding non-renewals come from State Farm corporate and not my agency directly. Please feel free to give me a call at the office if you wish to discuss this further. Thank you. - Christi"
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Kevin Walton

July 14, 2025

5  out of  5
rating by Kevin Walton
"Christi is so helpful, friendly, and responsive Highly recommended"
We responded:
"Thank you Kevin! We appreciate your business and were happy to help with your Homeowners Insurance! "
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Jessica Harris

April 29, 2025

5  out of  5
rating by Jessica Harris
"I have been with them for years and her team makes everything so easy for me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team over the years. Making things easy for our customers is our top priority, and your feedback truly motivates us to keep up the good work. If there's anything more we can do to assist you, please don’t hesitate to reach out!"
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Aaron Witt

April 6, 2025

5  out of  5
rating by Aaron Witt
"I was connected withMrs. Courtney who works under Mrs Christi. Courtney was very communicative and helpful. She explained thoroughly how each coverage worked. Not too many people in insurance are as helpful as she is. Not from what I’ve dealt with. I recommend getting in contact with Courtney from State Farm to anybody. Great person!"
We responded:
"Thank you for your wonderful review, Aaron! We’re so glad to hear that Courtney provided you with exceptional service and thorough explanations of your insurance coverage. At State Farm, we pride ourselves on having a communicative and helpful team, and it's fantastic to know Courtney stood out during your experience. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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jon frank

April 4, 2025

5  out of  5
rating by jon frank
"Whether it’s my car or my house, in person, phone or text - this office is fast, professional and warm!"
We responded:
"Thank you for your fantastic feedback, Jon! We’re delighted to hear that you found our office to be fast, professional, and warm, whether you were reaching out for assistance with your car or your house. Providing excellent service across all communication channels—whether in person, by phone, or via text—is our top priority. We truly appreciate your support and are here to help with any future insurance needs. Don’t hesitate to reach out!"
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Kathy Witzke

April 3, 2025

5  out of  5
rating by Kathy Witzke
"Courtney Barner of Christi’s team has taken excellent care of us as we have navigated our move to North Carolina. Thank you so much for making this transition a smooth and well informed transition!"
We responded:
"Thank you so much for your kind words, Kathy! We’re thrilled to hear that Courtney Barner and Christi’s team provided you with excellent service during your move to North Carolina. Our goal is to ensure a smooth and informed transition for all our clients, and it’s wonderful to know we met that goal for you. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Welcome to North Carolina, and best wishes in your new home!"
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Sally Maire

March 28, 2025

5  out of  5
rating by Sally Maire
"Who knew shopping for insurance could be such a pleasure. Christi and Courtney made the experience a pleasure and not a chore. They listened to my needs and volunteered information I needed to make a decision. I never felt rushed or an inconvenience. It was a pleasure to spend time with both of these ladies. And I could tell they had my best interests for my insurance coverage. I highly recommend both of them.."
We responded:
"Sally, thank you so much for your kind words! We're thrilled that our team was able to make your insurance experience a positive one. We truly appreciate your recommendation and are so glad you felt well taken care of. Call us anytime! - Christi "
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Steve Marion

December 3, 2024

5  out of  5
rating by Steve Marion
"Very cheerful and informative. Obviously enjoys her work."
We responded:
"Steve, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Christi "
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William Berry

October 26, 2024

5  out of  5
rating by William Berry
"I switched to State Farm and agent Christi Spencer in the last year. Progressive cancelled my homeowners insurance (one of their affiliated companies located in Florida), so I reached out to Christi and her team and was able to bundle car and homeowners Insurance and save several hundred dollars per year. The staff has been so friendly and efficient-cannot say enough good things about this agency."
We responded:
"Thank you, William! We enjoyed helping you with your homeowners and auto insurance. We truly appreciate your business!"
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T Dale

October 11, 2024

5  out of  5
rating by T Dale
"Courtney was wonderful! She was very pleasant and knowledgeable about what I needed."
We responded:
"Thank you, we appreciate your feedback and your business! We enjoyed helping you today!"
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Shelby Hand

October 1, 2024

5  out of  5
rating by Shelby Hand
"Courtney worked around the clock to help me! I was so very impressed and thankful for their willingness to help."
We responded:
"Shelby, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Christi"
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charles z

September 25, 2024

5  out of  5
rating by charles z
"Quick responses to any issues."
We responded:
"Thank you, Charles! We appreciate your kind words and your business!"
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Jim Stephens

September 11, 2024

5  out of  5
rating by Jim Stephens
"Just moved back to the area from out-of-state and this office has been great. Courtney has been amazing! She has been a huge help made the whole transition simple and easy."
We responded:
"Thank you, Jim, for your kind words! Courtney enjoyed helping you transfer your auto and homeowners policies to NC after your move. We appreciate your business and the 5-star Google review!"
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Timothy Barton

July 29, 2024

5  out of  5
rating by Timothy Barton
"Courtney Barner of Christi Spencer agency was an absolute delight to work with. She was professional, courteous and very diligent in getting us the information we needed. She is a credit to the agency and to the industry."
We responded:
"Thank you, Timothy, for your kind words! Courtney is a tremendous asset to our agency, and she thoroughly enjoyed helping you! "
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Mark Brereton

June 28, 2024

5  out of  5
rating by Mark Brereton
"Proud to be a client of Christi Spencer State Farm. She is the best! Very responsive and professional! I highly recommend her and her agency!"
We responded:
"Thank you, Mark! Yours was a quick and easy update to the Homeowners insurance! Thanks for being a loyal customer!!"
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Bryan Figueroa

June 19, 2024

5  out of  5
rating by Bryan Figueroa
"Courtney was awesome in helping me get set up for commercial insurance. Excellent customer service, detailed oriented, prompt in timing. Thanks Courtney and team!"
We responded:
"Thank you, Bryan! Courtney really enjoyed helping you with your commercial insurance for your business! Thank you for choosing State Farm! We appreciate your business!"
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Lois Davis

June 3, 2024

5  out of  5
rating by Lois Davis
"Courtney and Christi are polite, friendly and always very helpful in handling any issues that I may have. I would highly recommend their services."
We responded:
"Lois, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Christi"
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Terrie Hall

May 25, 2024

5  out of  5
rating by Terrie Hall
"Absolutely the best place to get insured! We bought a sailboat with trailer in Utah. Courtney guided me through the process with ease, giving me the piece of mind needed to travel back to North Carolina with our new sailboat in tow."
We responded:
"Thank you, Terrie! Courtney thoroughly enjoyed helping you with your beautiful sailboat!! We hope you enjoy every minute on the water in your new boat!"
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Kelly Pipkin

May 8, 2024

5  out of  5
rating by Kelly Pipkin
"Christi is so professional, very nice and I would recommend her to everyone excellent person to work with and super nice!!!"
We responded:
"Thank you very much Kelly! We were happy to help with your renters insurance! "